If you want to track your order that you have placed from our website at www.kchilites.com, please:
1) Login to your account from our Account Login or Create Account page
2) From your Account Dashboard you will see a list of recent orders. You can click VIEW ORDER to see the latest tracking information on your order.
3) All of our orders usually ship within 24-48 hours. If your order status is in a Pending status please contact our support at 888-689-5955 or email firstname.lastname@example.org with your Order #.
* Order tracking is only available for customers who created an account during checkout. If you did not create an account at checkout and did not receive a shipment confirmation email after 48 hours, please contact us with your Order # to get an order status.