KC HiLiTES has long been a trusted name in the automotive lighting industry, providing off-road enthusiasts with high-quality lighting solutions. However, we understand that sometimes issues may arise. One such concern that has come to our attention is the melting of wires, possibly caused by a shorted wire inside the tubing.
How to Identify the Issue:
If you are experiencing issues with melted wires due to a potential shorted wire inside the tubing, there are a few signs to look out for:
1. Visible Damage: Inspect the wiring for any visible signs of damage, such as melted insulation or exposed wires.
2. Malfunctioning Lights: If your KC HiLiTES lights are not functioning properly, it could be a result of the wiring issue.
3. Burning Smell: A noticeable burning smell may indicate overheating and melted wires.
Contacting KC HiLiTES Customer Service:
If you have identified the issue and need assistance, contacting our customer service is the next step. Filling out the "KC Return/Warranty Form" is the quickest, easiest way to provide all of your information, but if you prefer you can give us a call or send us an email.
https://www.kchilites.com/help/returns/form
Phone: 888-689-5955
Email: Support@KCHiLiTES.com
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