Q: How does the Platform One roof rack ship?
A: Most direct-to-consumer orders ship UPS from our HQ in Flagstaff, AZ. Dealer orders may go by freight or UPS depending on size.
Q: Will all parts arrive in one box?
A: We consolidate when we can, but large orders may come in multiple boxes.
Q: Are there extra fees for residential delivery or liftgate?
A: Nope! There are no additional surcharges for those.
Q: Can I ship my order to a KC dealer or installer?
A: Yes! Just enter their address as the shipping address at checkout.
Q: Can I pick up my order in person?
A: Yes—local pickup is available at our Flagstaff HQ or select dealers. Contact us for availability and to schedule.
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